Step 9: It will install the drivers you need and require I reboot I believe. I choose 'Download only' I don't think it matters. Step 7: Select and download 'Intel Chipset Installation Utility and Driver'. Step 6: In the list below, find the selection for 'Driver-Chipset' and click the + to expand. Step 5: Change the operating sytem to windows 8 or the last known working configuration.

Click the link 'Change' on the far left of the bar. Step 4: Look for a bar with the statement: 'Software available for your operating system: Microsoft Windows, Microsoft Windows 10. my device was an HP laptop Pavilion dv7-6b32us. Step 1: Go to HP's website and select support and then software & drivers I was able to fix this issue after some trial and error and a bunch of reading different threads. Business PCs, Workstations and Point of Sale Systems.

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